Frequently Asked Questions

In anticipation of some of the questions you might have about working for Kelly Services as a call centre agent, here is a list of the most common ones we receive from employees and candidates. If you have specific questions or would like further information, contact your local Kelly branch.

• What are the different types of call centre positions that are available?
• How soon can you identify opportunities and place me in a position?
• Does Kelly only place people in temporary assignments?
• If Kelly finds me a new full-time job, do I owe them any type of fee?
• Will someone remain in contact with me once I begin employment with Kelly?
• What if the call centre I am placed at isn’t right for me?
• What happens if I’m on a call centre assignment that ends?